When you’re looking up “used car dealer near me”, you know choosing a dealership that prioritizes quality, service, and customer satisfaction is important. At Genesis of Littleton, we offer an exceptional selection of pre-owned luxury models, expert financing assistance, and dedicated vehicle service. Whether you’re in Littleton, Parker, or Castle Rock, our team is ready to help you find a reliable, stylish ride that fits your needs. Your satisfaction is our top priority.
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A high-quality vehicle should deliver performance, comfort, and advanced features—even when it’s pre-owned. Our used Genesis models provide the refined driving experience you expect from a luxury brand. Looking for other makes and models? We carry various vehicles from top manufacturers, ensuring you have plenty of options.
Empower yourself by browsing our inventory online and refining your search by year, mileage, body style, and more. Our user-friendly platform makes finding the perfect match from the comfort of your home simple. Once you’re ready for a test drive, our team is here to assist you every step of the way.
Owning a vehicle requires regular maintenance and care. That’s why we offer certified auto service to keep your car in peak condition. Our skilled technicians handle everything from routine oil changes to complex repairs, using advanced tools and genuine parts.
Schedule your service appointment online or stop by our dealership to keep your vehicle running smoothly for years to come. Whether you need a quick check-up or extensive repairs, we’re here to help.
If you’ve found yourself searching “car dealer near me”, we’d love to show you that Genesis of Littleton is your destination for top-tier vehicles, financing solutions, and expert service. Contact us today to explore our inventory or schedule a test drive. We look forward to helping you find your next car.
I had a great experience with my salesman Hami. He was very knowledgeable and helpful, and patient while we made our decision. The general manager and finance specialist Justin were great. They did what needed to be done to get me the car I wanted at a price I could afford. Highly recommended.
Wow! What an enjoyable experience! The entire crew, the inviting, spacious and posh environment, and the the purchase transact were as good as any I've experienced in 30 years of buying vehicles! And I've owned a lot of vehicles. Hami my sales advisor was a genuine, energetic and friendly representative and Rob the sales manager went above and beyond to really elevate the experience and make me feel like a (new) member of the McDonald Genesis family. I am left with a great feeling of satisfaction and enthusiasm for a process that got me into a great vehicle at ... Read More Full review text opened.DealerRater - Jun 27, 2025
Wow! What an enjoyable experience! The entire crew, the inviting, spacious and posh environment, and the the purchase transact were as good as any I've experienced in 30 years of buying vehicles! And I've owned a lot of vehicles. Hami my sales advisor was a genuine, energetic and friendly representative and Rob the sales manager went above and beyond to really elevate the experience and make me feel like a (new) member of the McDonald Genesis family. I am left with a great feeling of satisfaction and enthusiasm for a process that got me into a great vehicle at a great price and a fair and amicable deal that was never rushed nor filled with any pressure. If you're in the market for a premium vehicle that stands out and checks a lot of boxes and you want to deal with a team that treats you like family from the moment you step foot in the showroom, do yourself a favor. Go see Hami and Rob at McDonald Genesis. You won't be disappointed!
Car buying made easy. From purchase to driving off the lot it was easy and straightforward.
Littleton Genesis has a beautiful showroom and service department, tons of inventory, and a great team. Ricky was a phenomenal salesman who helped us find exactly what we wanted with no pressure at all to buy or upgrade anything. He helped us get everything set up in the car after we purchased, and gladly worked with us when we were late to our appointment. What a great experience overall!! And the car itself is incredible. Genesis of Littleton is a 10/10 experience.
Genesis of Littleton and our Salesman Ricky Benegas were very accommodating and pleasant to work with. The Dealership is a beautiful facility. Ricky Benegas is professional, pleasant, knowledgeable and listens well. He made our experience a pleasure and was sensible, no pressure. He spent a lot of time with us going over the vehicle we were interested in and was happy to help us with a different vehicle that would better suit our budget. In the end he and the dealership made our first interest a reality. Lots of patience and attention. Fabulous job Ricky! Thank you!
My experience with Genesis Of Littleton has been outstanding. My sales representative, Ricky BANEGAS is the main reason I purchased from the dealership rather than seeking this car elsewhere . He stayed in contact with me over a number of weeks and helped me get over some pricing challenges. Once I purchased the car, the experience was taken to another level, led by staff who were expert at walking me through the high-tech aspects of the car, and staff that familiarized me with their maintenance and concierge services. I feel I made the right choice working with Genesis of Littleton.
Ricardo Banegas is fantastic to work with. He answered all of our questions and took a lot of time to show us around so we could understand Genesis as new buyers. The buying experience is second to none!
La mejor asesoría y el mejor servicio al cliente que puedes encontrar. Ricardo es un gran excelente asesor, excelente persona, muy atento. Los autos están muy bien cuidados. Muy recomendado.! Gracias por mi auto!
I had an amazing experience working with Ricky Banegas! From the moment I walked in, he made me feel truly welcomed and taken care of. Ricky went above and beyond to make the entire process smooth, stress-free, and even enjoyable. He was patient, professional, and incredibly helpful, answering all my questions and making sure I understood every step. I genuinely felt respected and valued, not just as a customer, but as a person. I left with a car I love and a smile on my face. Thank you, Genesis of Littleton!
My experience was excellent! Ricky Banegas was friendly, professional and very helpful. I’m 73 and have purchased many BMWs, Audis, etc. This was the best buying experience I have ever had.
Genesis of Littleton picked up my vehicle for a routine oil change on Jan 7th. They wrecked my vehicle - which only had 4k miles on it - on the way to the dealership. Although the photos appeared to be only minor scratches - not even a dent - the repairs they claimed were over $21k.
They committed to me from the start to covering all my car payments while they had my vehicle, and said it should only take a couple of weeks bc the damage was minor.
They held my vehicle for 13 weeks, and when the time came ... Read More Full review text opened.DealerRater - May 2, 2025
Genesis of Littleton picked up my vehicle for a routine oil change on Jan 7th. They wrecked my vehicle - which only had 4k miles on it - on the way to the dealership. Although the photos appeared to be only minor scratches - not even a dent - the repairs they claimed were over $21k.
They committed to me from the start to covering all my car payments while they had my vehicle, and said it should only take a couple of weeks bc the damage was minor.
They held my vehicle for 13 weeks, and when the time came to honor their commitments, they called me a liar and refused to compensate me for my car payments while they had my vehicle.
For $21k+ of damage, I was offered $500 in depreciation of value. They told me that they never offered to cover car payments (blatant lie from them) and said, “anyone could’ve wrecked it - could’ve been you.” But it WASN’T - it was their team, yet they cowards away from doing the right thing & honoring the commitments made to me.
Also, when they picked up my vehicle, it had 4,473 miles on it, and when I picked it up it had over 4,540 miles on it. The dealership is not even 9 miles from my home, and the repair shop is 2 miles from the dealer, or less. How did they put over 67 miles on my car? When asked, they pointed fingers at each other and each said, “yeah, seems like a lot… wasn’t us.. ask the other guys….”
I had to deal with multiple people from the dealership + 2 separate insurance companies and spent hours on the phone all to be told, “tough luck, couldn’t been your fault…. You’re a liar. Here’s $500.”
Don’t let these guys drive your vehicle unless you don’t care if they wreck it. This was able absolute nightmare experience and they acted as very stereotypical “used car salesmen” in the way they lied and communicated to me. I purchased my vehicle from an out of state dealership and speaking to that dealership THEY advised me to sue Genesis of Littleton for this outrageous situation. The dealership I purchased my vehicle from told me how they would have managed the situation - including honoring the car payments (let alone the insurance, time away from work, a reasonable depreciation of value…) and said each dealership has insurance that COULD HAVE COVERED what was promised to me, they just chose not to. Criminals.
We had a lot of questions about EV’s and everyone was very patient and helpful to make sure we understood. We didn’t feel pressured at all.
The dealership was wonderful. Ricky was welcoming, attentive and listened to our concerns. He took time to fully understand what we wanted and showed us the cars that fit our needs. He never tried to upsell.
Very clean, modern, and comfortable space. Ricky was incredibly patient and personable, which made my decision making a lot easier.
Everyone we interacted with was kind and helpful. Ricky made the experience fun and easy. So happy with our new lease!!
This is a very nice, clean, modern dealership that exemplifies the Genesis brand. We were treated very well by Ricky. We knew exactly what we were looking for, so the buying process was smooth. They were exceptionally busy, but were accommodating and respectful of our time. A great experience all around.
Ricky has been so great since day 1. Patient and listens to what you are looking for! Sent me options for about a month before I came and bought an amazing Genesis. He walks through the way to use all the tech and just love the experience and most of all the car! Thank you Ricky and Genesis of Littleton!
Ricky Banegas acknowledged who I was when I walked in the door with a warm and friendly greeting. He welcomed my into the Genesis family. He was knowledgeable about your product. Walked me through the process, answering all questions to the point of understanding.
Ricky. did a first class job for me. I will be recommending him to my friends. 5 stars for him.
Very thorough process from start to finish. Our salesman, Ricky Banegas, was exceptional. He was super knowledgeable and was a pleasure to work with.
As soon as I walked in I was greeted by a staff member there. He directed me to my salesman who helped my purchase my new car. Throughout the entire process, I was treated with kindness and respect. Thanks!
Ricardo Banegas responded to my email regarding the GV70 that was in inventory. We reached a deal and closed the purchase in a week. He was awesome to work with and has been attentive to fixing some issues with the suv
Friendly, honest and not pushy. Easy to work with. Drove a lot of cars and by far the most comfortable.
Great experience. Kyle and Steven were great. to work.with and found us the G80 we wanted. Everyone at Genesis of Littleton were. great to work with on this purchase.
Very informative and no pressure to buy. Wonderful experience. Very personable. We walked away very happy and satisfied
The salesman and his manager were very friendly and provided us with a prompt, excellent and professional customer service from the beginning of the purchasing process to the end. Thank you
The staff are very friendly and knowledgeable. The closing process was done quickly and professionally and I was able to purchase the car at a fair price.
Ricky is always so courteous and helpful always willing to answer all your questions. Patient through the process and everyone at Genesis is extremely friendly and helpful.
The team was wonderful and awesome to work with. Couldn't ask for a better experience.
My experience with Genesis of Littleton was far and beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buying my first luxury car. Ricardo Banegas and Carlos Maynez from the sales team did an amazing job walking me through every step of the process and ensuring I felt comfortable with every decision. Ricky even went the extra mile helping me clean my trade-in and setting up my new car! I recommend this dealership not only for the remarkable vehicles they sell, but also for the warmth and patience of ... Read More Full review text opened.DealerRater - Jan 4, 2025
My experience with Genesis of Littleton was far and beyond my expectations. Every staff member made me feel welcomed and comfortable during the extremely overwhelming and frightening experience of buying my first luxury car. Ricardo Banegas and Carlos Maynez from the sales team did an amazing job walking me through every step of the process and ensuring I felt comfortable with every decision. Ricky even went the extra mile helping me clean my trade-in and setting up my new car! I recommend this dealership not only for the remarkable vehicles they sell, but also for the warmth and patience of their staff. I'm eternally grateful to you all!
I have a 2017 G80 with a couple of recalls, so I scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on.
When I arrived, the service advisor (Logan) stated he did not have a data drive with updated maps because Genesis stopped sending out updates after five years, and the vehicle's computer was obsolete. The advisor said that he could update the maps for $225/HR plus the price of a thumb drive, or I could go home and attempt to do it myself.
Again, the cost to diagnose the oil ... Read More Full review text opened.DealerRater - Jan 3, 2025
I have a 2017 G80 with a couple of recalls, so I scheduled maintenance and asked if they would update my maps/ navigation. I also have an oil warning light on.
When I arrived, the service advisor (Logan) stated he did not have a data drive with updated maps because Genesis stopped sending out updates after five years, and the vehicle's computer was obsolete. The advisor said that he could update the maps for $225/HR plus the price of a thumb drive, or I could go home and attempt to do it myself.
Again, the cost to diagnose the oil light is $225/HR. I inquired why the price was so high and mentioned Christian Brothers' only being $178/HR, plus they will roll that cost into the repair. The advisor stated that the local average is $180/HR, but Genesis of Littleton is firm on the $225/HR.
Every other word the advisor said was about charging me, including the Lyft ride home. Again, Christian Brothers do not charge for their courtesy rides.
The service advisor also refused to send me a detailed estimate of recommended services.
Based on their nickel-and-dime practices and lack or professionalism, I can not recommend Genesis of Littleton.
After a less than professional treatment during our visit to the Golden dealership, my husband and I came here to check out the GV60. Kyle Arico was our sales person and I cannot recommend him more! He was wonderful at showing us the features of the car that aren’t as obvious at first sight, as well as helping us get accounts set up for genesis and EV charging stations. He also worked with Carlos Maynez and Ian in financing to get us a price that fit what we were looking for. Thank you so much to all three of ... Read More Full review text opened.DealerRater - Jan 2, 2025
After a less than professional treatment during our visit to the Golden dealership, my husband and I came here to check out the GV60. Kyle Arico was our sales person and I cannot recommend him more! He was wonderful at showing us the features of the car that aren’t as obvious at first sight, as well as helping us get accounts set up for genesis and EV charging stations. He also worked with Carlos Maynez and Ian in financing to get us a price that fit what we were looking for. Thank you so much to all three of you for making the experience so awesome and helping me get a new car for my family! I absolutely love my new car and am so happy to have come to this dealership!
Very nice show room, music kept to a respectful level. Ricky was very polite and helpful without being pushy.
I really enjoyed our time at the dealearship (and we spent there almost 7 h). We left with 2 new amazing cars, and experience was great from start to finish. Our dealer was Ricky Banegas and he made sure we were comfortable for the whole time. He explained everything to us and even bring some snacks when we get hungry. 100% recommended by me.
Very professional, clean, and well decorated. Everyone was very friendly and helpful. All went above and beyond to make our purchase special
Ricky was attentive and helpful through the process. Strongly recommend him to get your purchase done expediently .
Good Diller Riki Banegas so helpful we really enjoyed just everything was so smooth thanks Riki
Ricky was Enthusiastic, Honest and Knowledgeable. The Management was straightforward, with no games played. I flew in to town to finalize my purchase and everything was as expected. I would buy my next vehicle from them.
Arrogant sales people, impossible to get straight answers and when they do give you a quote. It’s obviously well above market, and they hope you don’t negotiate. I found Genesis of Golden to be much more transparent.
Ricky Banegas is the best and took care of me could not be happier thanks
This dealership is so nice so clean the people saw it nice to talk especially Ricky Banegas
We recently purchased a GV70 from Genesis of Littleton, working with Ricky, our salesman. We've purchased from McDonald Automobile Group several times in the past. Each time we've had great sales support without feeling we were pushed to close. The great majority of the car's features met our requirements. Working with Ricky Banegas was a great pleasure. Also, Russell Michelson made the financing process quick and easy.
I purchase a GV60 remotely. Ricky was super helpful to make the process super smooth. Super happy with the process.
The sales, service team and all of the staff at Genesis of Littleton deliver exceptional customer service. Although there were instances of lapsed communication, the quality of work and commitment to do the right thing made this an impressionable experience. They went far above and beyond to make the sale and service nothing less than remarkable, exceeding every expectation. I would highly recommend anyone considering business with this dealership to consult with Kyle in sales, and Manny Cerda, Rob Groves, and Tim Velasquez in service.
Terrible car lot. Service department is rude and terribly disappointing. Sold me a car advertised with heated seats and when I called to tell them the heated seats do not work and it was not advertised correctly. I was told that since the heated seats are in the vehicle, it is advertised correctly. There was no guarantee they’d work. Terrible service and refusing to fix it.
I had a very pleased experience with Genesis of Littleton with a purchase of a 2023 GV60. I worked with both Ricky and Cody and they answered all my questions, no pressure and the whole process was painless. Cody did a wonderful job walking me through all the tech of the GV60. A day after pickup I had some follow-up questions, and I received prompt responses from Cody. Also, the finance manager, Russel was great, he explained all the add-ons warranty and never pressured me like other dealership do. I will definitely recommend this dealership and continue to do business with ... Read More Full review text opened.DealerRater - Sep 6, 2024
I had a very pleased experience with Genesis of Littleton with a purchase of a 2023 GV60. I worked with both Ricky and Cody and they answered all my questions, no pressure and the whole process was painless. Cody did a wonderful job walking me through all the tech of the GV60. A day after pickup I had some follow-up questions, and I received prompt responses from Cody. Also, the finance manager, Russel was great, he explained all the add-ons warranty and never pressured me like other dealership do. I will definitely recommend this dealership and continue to do business with them.
Very very poor service. Had my GV70 in for a recall and regular maintenance. Used the valet service which is a big selling point when buying the car. Picked up my vehicle at 8:30am. At 3:30 I called checking on it. It was just going in for the recall. At 4:30 I called and they said it was done but did not have time to wash it. When I asked about the oil change he said they forgot to do it and can they reschedule. I rescheduled for today 7/29/24. Car was suppose to be picked up between 9:30 and 10:30am. I called at 11 ... Read More Full review text opened.DealerRater - Jul 30, 2024
Very very poor service. Had my GV70 in for a recall and regular maintenance. Used the valet service which is a big selling point when buying the car. Picked up my vehicle at 8:30am. At 3:30 I called checking on it. It was just going in for the recall. At 4:30 I called and they said it was done but did not have time to wash it. When I asked about the oil change he said they forgot to do it and can they reschedule. I rescheduled for today 7/29/24. Car was suppose to be picked up between 9:30 and 10:30am. I called at 11 and 2:30pm and they said they have no valets and could we reschedule. I told them never mind I'm taking my business to Genesis of Golden. Hopefully I'll have a better experience.
Purchased a Genesis GV70Sport 2.5 from Haley B in September 2023. Invested $69K in a car with no follow up on her part after the sale. She's all about selling you a car but does not follow through with any customer service issues after the sale. The general manger, Vince, is in the same category as well. Have owned BMW, Mercedes and Lexus prior to purchasing a Genesis. This experience with McDonald Automotive has been nothing but a BIG disappointment. We're really questioning our decision to do business with this dealership.
Very poor service. I had a warranty issue that they would not honor. Also they allegedly serviced my car but didn't email me an invoice so I don't know whether they actually serviced it. I will be contacting the better business bureau. Tomorrow I am filing suit, I am a lawyer. Bruce Heilbrunn.
We had such a fantastic experience with this dealership and Haley B. In particular. The whole process was very smooth with no pressure. She answered all the questions that we had and was very patient. I would definitely purchase from this dealership and Haley again.
I purchased a new Genesis GV80 from Genesis of Littleton a week ago and have to say the process was 100% painless. Big shout out to salesman Brandon West who facilitated the sale! He was wonderful - very knowledgeable, applied zero pressure, and receptive to the terms requested - I’d ask for his services again in a heartbeat. Much of the transaction and negotiation details were able to be addressed over the phone which made the process all that much easier. Matthew Vanderboort, the finance manager, was also very pleasant, skilled and easy to work with.
So, 5 stars to Brandon, ... Read More Full review text opened.DealerRater - Dec 14, 2023
I purchased a new Genesis GV80 from Genesis of Littleton a week ago and have to say the process was 100% painless. Big shout out to salesman Brandon West who facilitated the sale! He was wonderful - very knowledgeable, applied zero pressure, and receptive to the terms requested - I’d ask for his services again in a heartbeat. Much of the transaction and negotiation details were able to be addressed over the phone which made the process all that much easier. Matthew Vanderboort, the finance manager, was also very pleasant, skilled and easy to work with.
So, 5 stars to Brandon, Matthew and Genesis of Littleton. I will recommend to everyone!
I worked with Haley and couldn’t have been happier with my experience. She was incredibly knowledgeable about the vehicles and was able to answer any questions I had. She wasn’t pushy at all, and made the viewing, test driving and eventual purchasing of my new GV80 an incredible experience. I highly recommend not only the dealership for its huge selection, but Haley in particular.
Unprofessional HORRIBLE EXPERIENCE. My car was being serviced for a minor leak after Derek the sales manager sent my car to a Denver auto body shop for a scratch repair due to his employee the day I purchased the vehicle. 4 days later after dropping my vehicle off, Danielle updated me they received trace powder & would further let me know about any other updates. I picked my car up from Rob the foreman's residential home @ 10 p.m. & accumulated 70 miles. I spoke to Danielle about why the car would be taken home without my permission when it was supposed ... Read More Full review text opened.DealerRater - Sep 20, 2023
Unprofessional HORRIBLE EXPERIENCE. My car was being serviced for a minor leak after Derek the sales manager sent my car to a Denver auto body shop for a scratch repair due to his employee the day I purchased the vehicle. 4 days later after dropping my vehicle off, Danielle updated me they received trace powder & would further let me know about any other updates. I picked my car up from Rob the foreman's residential home @ 10 p.m. & accumulated 70 miles. I spoke to Danielle about why the car would be taken home without my permission when it was supposed to be serviced. Her response was she didn’t do anything illegal, she is new & Rob left the dealer at 7:30 pm & 70 miles was a lie. However, the foreman who serviced my car said there was supposed to be authorization I never once gave them permission or was even notified when I spoke to Danielle the same day. BETH the general manager of this lot then tells me the Foreman took my car to an acupuncture doctor's appointment and then home to his personal residence & that's where the mileage accord. WHAT DOCTORS OFFICE IS OPEN AT 7:30 pm? Not once did the general manager find any remorse in this situation she was rude while speaking to me took her an entire day to reach after picking up the vehicle from the residence.
March 15 valet first service on new G80 Sport Prestige. Someone (never told who) hit my car on their lot. May 3rd, +6 weeks, and still don't have it back. Crappy communication, crappy service. Wanted me to deal with THEIR insurance too.
Terrible service department. Good luck getting your car serviced. They will ghost you. Go get an Audi or Lexus you'll save a lot of time and headache. No valet service available.
my purchase was great and after that horrible! I was sold that this would be a concierge service for 3 yrs. I am patient, I understand covid, but all that is over and I now not only cannot get a prompt reply, they will not even supply a shuttle for service! a $20 dollar one-time lyft credit is not a concierge service. I hate that I feel I have to fight for something that was sold to me. This is my third Genesis, I do like the car but won't do this again.
My experience with Genesis of Littleton was unbelievable.
My wife and I visited early in December to look at a used GV80. We were met by Hailey who told us it was out on a test drive. She was talking to other colleagues and seemed bothered we wanted more info. So we just left.
A few days later, I get a text from Hailey stating there was a GV80 with the options and colors my wife liked, and would we like to reserve it. I said yes and asked what needed to be done to reserve. Hailey told me they ... Read More Full review text opened.DealerRater - Dec 28, 2022
My experience with Genesis of Littleton was unbelievable.
My wife and I visited early in December to look at a used GV80. We were met by Hailey who told us it was out on a test drive. She was talking to other colleagues and seemed bothered we wanted more info. So we just left.
A few days later, I get a text from Hailey stating there was a GV80 with the options and colors my wife liked, and would we like to reserve it. I said yes and asked what needed to be done to reserve. Hailey told me they needed a photo id,credit card and a completed financing application. I told Hailey we were going to pay cash, and not finance. The response was they required all buyers to finance for at least six months. I told her I would not do that, and she responded it was required. Told her no, and thought that was the end of it.
A few days later she texts and asks if I am sure I do not want to reserve the vehicle. Again told her not if I had to finance.
I get yet another test asking if I was really sure I did not want to reserve the vehicle. Gave her the same response.
A few days pass, and I get a text telling me they have a GV70 with the 2.5 engine and black interior. Tell her we were looking for a GV80, the 3.5 engine and anything but black. Also told her I was not buying from them if I had to finance.
On the morning of 12/20, I get a text that they have several GV80s coming in. Hailey states if I buy the Colorado package (whatever that is), and a service contract, the would ALLOW me to pay cash (caps are my emphasis). I tell her I am not buying a service contract on a vehicle with a five year warranty. Her response was that is what they require, and perhaps they are not the dealership for me. Now, I have not contacted them since my first interaction where I told them I would not finance.
The condescending texts continued - they were going to allow me to pay cash, but not now. Reminded her that she continues to send me unsolicited texts. Final jab was they can turn away any business they like. You can see the text exchange on my Google review.
I sent a letter to the manager who responding he was sorry IF she was not polite or professional. I reminded him that we were treated with utmost courtesy at any other dealership we visited.
If you still want to buy here, I suggest you look at the Google reviews for their service center. They have a 1.3/5.0 rating.
It was an absolute pleasure working with Doe who helped me in picking out my brand new 2023 Genesis. Doe was knowledgeable about every car I was interested in down to specific details. I was comfortable, not rushed and the process was easy. I’m in love with my new car. It feels good to have a place and the right people I can come to and trust with my Genesis!
I love my 2021 GV80 but wish I had chosen a different dealership to purchase it from. Salesman, Brandon West, made the buying process pleasant but the service department is, to be kind, a tremendous disappointment. They refused to honor the valet service promised to me because the service radius was reduced from 50 to 15 miles AFTER I purchased the car and never informed me. I asked to be grandfathered in and they refuse. They weren’t even nice or apologetic about it. I had to file a formal complaint with Genesis to even get them to respond to me at all. ... Read More Full review text opened.DealerRater - Nov 23, 2021
I love my 2021 GV80 but wish I had chosen a different dealership to purchase it from. Salesman, Brandon West, made the buying process pleasant but the service department is, to be kind, a tremendous disappointment. They refused to honor the valet service promised to me because the service radius was reduced from 50 to 15 miles AFTER I purchased the car and never informed me. I asked to be grandfathered in and they refuse. They weren’t even nice or apologetic about it. I had to file a formal complaint with Genesis to even get them to respond to me at all. Another dealership has stepped in to help me and I’ll be doing business with them from now on.
I recently purchase a new Genesis GV80 from the dealership and could not be happier. I was pleasantly surprised when my vehicle arrived in a timely manner, especially given the supply chain disruptions impacting the delivery of new vehicles. The entire sales process went very smoothly thanks to my sales person, Brandon West. His customer service was impeccable, and much to my surprise, my experience in the Finance Office was hassle free. I highly recommend doing business with this dealership.
GoL is a top-notch dealership. The staff is friendly, professional, and they strive to achieve superb customer service. The whole purchase process (from test drives, to negoiation, to delivery was pleasant with no pressure - a very nice change). Our family cannot stress enough that you visit GoL befor eyou purchase elsewhere.
Sales staff was attentive and helpful. Worked primarily over email and took care of all concerns. Final paperwork process was smooth and quick - in and out in an hour to close. No pressure from sales managers or finance group. Happy with the car and team at Genesis of Littleton. Thanks!
Thanks to Lucas and the entire McDonald Team for an excellent car buying experience. My wife loves her 2021 Genesis G70. The Dealership made the entire buying experience a pleasure: knowledgeable, professional and zero pressure. I would recommend Lucas and Genesis of Littleton for anyone interested in the Genesis product line. BP
Pleasant, attractive surroundings. well lit and clean. Friendly and approachable staff. Very nice environment to search/ purchase an automobile. Lucas Bender, my salesman, was a pleasure to work with. He was friendly, knowledgeable and above all, helpful. He let the car sell itself rather than try to do do it himself. Totally enjoyed working with him.
